What's your response time for Saint Bonifacius emergencies?+
For active leaks or storm damage, we prioritize Saint Bonifacius calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Saint Bonifacius.
How does your pricing work?+
We give every Saint Bonifacius customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in MN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Saint Bonifacius customers say this cuts weeks off their claim process.
How many days will a reroof take at my Saint Bonifacius home?+
Most residential replacements in Saint Bonifacius take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Saint Bonifacius crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Saint Bonifacius homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Saint Bonifacius or do you cover nearby towns?+
We serve Saint Bonifacius and the surrounding communities throughout Saint Bonifacius, MN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
