How quickly do you respond to calls in Saint Bonifacius?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Saint Bonifacius the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Saint Bonifacius customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request — most Saint Bonifacius customers ask, and we expect that.
What emergency roofing services are available in Saint Bonifacius?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Saint Bonifacius customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in Saint Bonifacius take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Saint Bonifacius crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Emergency Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Saint Bonifacius with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Saint Bonifacius, MN?+
We serve Saint Bonifacius and the surrounding communities throughout Saint Bonifacius, MN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
